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    • CommentAuthorfivebean
    • CommentTimeJun 7th 2009 edited
     
    We have been notified there are exploits available to the "HyperVM" control panel software we are using to provide our customers access to reboot, rebuild and maintain their VPS servers via the web.

    We have decided to side with caution, and have disabled the control panel until a patch is made available from the vendor. Customers who cannot SSH to reboot their server should contact support, customers should also contact support if they need to have their VPS reloaded/rebuilt at this time.

    ** YOUR VPS WILL CONTINUE TO RUN AND FUNCTION WITH OUT THE CONTROL PANEL **

    We apologize for this disruption in service. However, to ensure our customers data integrity we feel this precaution must be implemented.

    We hope to have the control panel back online as soon as possible.

    ** EDIT **

    If you are running LXAdmin/Kloxo you should turn off the service until patches are supplied from the vendor. This can be done doing the following:

    1) SSH into your server as root and run either:
    2) service lxadmin stop (for lxadmin customers)
    3) service kloxo stop (for kloxo customers)
    • CommentAuthorsulley
    • CommentTimeJun 9th 2009
     
    What for those customers not able to completely manage their VPS via SSH? A control panel is needed.
    Could you please come up with a solution and tell us an estimated time, please?
    Thanks.
    • CommentAuthorfivebean
    • CommentTimeJun 9th 2009 edited
     
    The company Lxlabs who was behind the HyperVM/Kloxo/LxAdmin products has suffered a great tragedy over the past few days with the passing away of their developer/owner in wake of their recent security problems.

    While we wait to see if Lxlabs products will be released or fixed. We have started working to bring basic functionally back using a custom built control panel in replacement of HyperVM for our VPS customers. Initially the control panel will allow you to reboot/start/stop your VPS. We will then begin to add features such as DNS management and rebuilding your VPS into the control panel.

    In the meantime if you need to have VPS DNS records added/changed/deleted or need have your VPS rebooted or reloaded please contact our support group.

    Please check back here for updates on the situation.
    • CommentAuthorsulley
    • CommentTimeJun 9th 2009
     
    Thanks for your reply. I was merely talking about kloxo/lxadmin though as it's being adviced on webhosting forums to disable kloxo/lxadmin as well. So, is it risky to continue using/enabling kloxo/lxadmin panel?
    Thanks.
    • CommentAuthorfivebean
    • CommentTimeJun 9th 2009
     
    I would only enable it when you need to make a change and then disable it again afterwards just to be on the safe side until a resolution is in place. By a resolution, I mean when either someone takes over the Kloxo/LxAdmin software and fixes the current problems or we find a suitable and cost effective replacement for our customers.
    • CommentAuthorbelldanime
    • CommentTimeJun 10th 2009
     
    Does any of this apply to those that just have a non-VPS package? I've got a Mini package and I am unable to login to CPanel because it asks for a license activation. Is there any way I can fix this myself or is it just temporary?
    • CommentAuthorfivebean
    • CommentTimeJun 10th 2009
     
    Hi Belldanime,

    This has been fixed on the shared server you are on for your Mini package. For some reason it needed to have a license recheck initiated. If you run into any problems please email support@fivebean.com and we'll take a look.
    • CommentAuthorfivebean
    • CommentTimeJun 11th 2009
     
    Just a quick status update on the VPS control panel. We are in the final stages of the initial development on our new control panel to manage your VPS. We'll be posting some screenshots soon.
    • CommentAuthorsulley
    • CommentTimeJun 12th 2009
     
    ^Sounds cool! 8-)
    Thanks for the updates.
    • CommentAuthorsulley
    • CommentTimeJun 16th 2009
     
    What is MoxieVM and how can we install it?
    http://fivebean.com/vpshosting/moxievm.php
    Thanks
    • CommentAuthorfivebean
    • CommentTimeJun 16th 2009
     
    Hi sulley,

    MoxieVM is our custom replacement for HyperVM. We'll be rolling it out to customers very soon. :)